Privacy Policy
Effective Date: 01/01/2025
Welcome to Neos Health LLC ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
(the "Site").
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, mailing address, and date of birth. Health Information: Data you provide through assessments, intake forms, consultations, or lab services. Payment Information: Billing details collected to process payments for services and products. Technical Data: IP address, browser type, device type, pages visited, and other analytics data collected automatically through cookies and similar technologies.
2. How We Collect Information
We collect information in the following ways:
When you submit information via website forms (e.g., booking appointments, completing quizzes, contact forms)When you sign up for our email newsletter or other communications When you make a purchase through our Site Automatically through cookies, pixels, and tracking technologies From third-party platforms we use (e.g., Stripe, Shopify, GoHighLevel, Google Analytics)
3. How We Use Your Information
We use your information to:
Provide and manage services, appointments, and purchases Communicate with you regarding your inquiries, appointments, purchases, and account Send marketing and promotional materials (with the ability to opt-out at any time)Improve our website, services, and customer experience Conduct analytics and understand user behavior Comply with legal obligations
4. Sharing Your Information
We may share your information with:
Payment Processors: For secure transaction processing (e.g., Stripe, Shopify Payments)CRM and Marketing Tools: To manage client relationships and send communications (e.g., GoHighLevel, email marketing platforms)Analytics Providers: Like Google Analytics and Facebook Pixel to measure website performance and advertising effectivenessService Providers: For business operations support
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, gather analytics, and deliver targeted advertisements. You can control cookie settings through your browser and via our Cookie Consent Banner.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about youRequest correction or deletion of your personal dataOpt out of receiving marketing communications at any timeRestrict or object to certain types of processing
To exercise any of these rights, please contact us at
.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is fully secure.
8. Retention of Data
We retain your information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.
9. Children's Privacy
Our Site and services are intended for individuals
18 years and older
. We do not knowingly collect data from individuals under 18.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Neos Health LLC
4801 River Ave.
Newport Beach, CA 92663
Email: